If you have an iPhone 5, or any i-device that upgraded to iOS 6, or have read any of the reviews of the iPhone 5, the one big gripe you'll see is with the Maps app.  As you might know, Apple and Google are mad at each other so Apple pulled Google's Maps app from the App Store and iOS 6.  The new version that Apple created, while having a very spiffy 3D map, doesn't actually work very well at finding things.  This is kind of a problem.

Today Apple CEO Tim Cook released this statement apologizing for screwing up the App.

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

You can see the original post here if you're so inclined.  I find it interesting that he actually gave Google the plug there.  Typically when I'm mad at someone/something I avoid them at all costs.  I'm talking to you lettuce!  YOU KNOW WHAT YOU DID!

-Tim

[via Apple]